UX Designer

UX Designer

MP&F is looking for a UX Designer to join our award-winning creative services team. This position will work across various client teams to research and define user-experience problems and needs, proactively initiate the design process, deliver customer-centric design while influencing stakeholders and positively impacting customer experiences. The ideal candidate is a collaborative problem-solver and self-learner with a knack for business metrics and the ability to translate company goals and objectives into digital experiences.

Job Responsibilities:

  • Create conceptual customer journey, user flows, wireframes, sitemaps, detailed visual mockups
  • and prototypes to communicate site structure and functionality
  • Present to clients and support your design rationale using quantitative data and site metrics,
  • customer feedback and usability findings
  • Plan and conduct user research and competitor analysis
  • Contribute or conduct usability testing for internal and external client websites
  • Conceptualize and design smart and engaging responsive sites and applications
  • Collaborate with client teams as well as with creative (design/development) teams
  • Use Optimal Workshop to capture and analyze data
  • Stay informed of and share industry best practices


  • Minimum 5 years experience in interactive design as a part of a multidisciplinary team
  • Strong online portfolio demonstrating proven experience in interactive design
  • Fluent in Adobe CS Suite and prototyping tools (i.e. Sketch, Adobe XD, InVision, etc.)
  • Solid understanding of user-centered design principles, Section 508 and WCAG 2.0
  • Experience with Google Analytics and heat-mapping (i.e., Crazy Egg, Hot Jar, etc.)
  • Experience with Drupal CMS, HTML, CSS, JS

Personal Attributes:

  • You are a good listener
  • You have confident presentation and interpersonal skills
  • You possess strong written, oral and diagrammatic communication skills
  • You’re highly analytical, detail-oriented, and organized
  • You have a passion for your craft and always identifying new opportunities to improve it
  • You have a willingness to learn, grow and adapt as the web continues to evolve


BA or BS degree in a related field

MP&F is committed to maintaining a safe and healthy workplace and we are taking additional measures to protect our staff, their families and our clients from contracting and spreading COVID-19. Consistent with the CDC’s guidance and the guidance of the Metro Nashville Health Department, to prevent the infection and spread of COVID-19, and as an integral part of its public health and safety measures, MP&F requires that all employees be fully vaccinated against COVID-19. All new employees will be asked to show proof of COVID-19 vaccination within 30 days of employment.

Location Requirement: Nashville-based MP&F offers flexible work-from-home hours.